Terms and policies

terms of service

EC site terms of use
These Terms of Use (hereinafter referred to as the "Terms") apply to the online shop (hereinafter referred to as the "Service") provided by PLUGUP (hereinafter referred to as the "Company") on this website. ) defines the terms of use. All registered users (hereinafter referred to as "users") shall use this service in accordance with these Terms.

Article 1 (Application)
This agreement shall apply to all relationships related to the use of this service between the user and our company in accordance with the Act on Specified Commercial Transactions.
Regarding this service, in addition to this agreement, we may make various provisions such as rules for use (hereinafter referred to as "individual provisions"). Regardless of their name, these individual provisions shall constitute a part of these Terms.
If the provisions of these Terms conflict with the provisions of the individual provisions in the preceding paragraph, unless otherwise specified in the individual provisions, the provisions of the individual provisions shall take precedence.

Article 2 (sales contract)
In this service, a sales contract shall be concluded when the user makes a purchase application to the Company and the Company notifies that the Company has accepted the application. Ownership of the product shall be transferred to the user when the company delivers the product to the delivery company.
If the user falls under any of the following reasons, the Company may cancel the sales contract set forth in the preceding paragraph without prior notice to the user.
If the User violates these Terms
If the delivery of the product is not completed due to an unknown delivery address or long absence
In the above cases, refunds will not be possible if the delivery is refused, or if the delivery company's storage period has expired, or if the product is returned to us.
Other cases where it is recognized that the relationship of trust between the Company and the user has been damaged
The settlement method, delivery method, cancellation method of purchase application, etc. for this service will be determined separately by the Company.

Article 3 (Notation based on Specified Commercial Transactions)
Sales company name    PLUGUP
Location    
Phone    080-8253-6740
General Manager    Hiroto Ide
Email    info@plugup.shop

URL    https://www.plugup.shop/
Payment Methods    We accept various credit cards. Payment shall be made at the time of confirming the product order.
Regarding our handling of fund settlement    If there is a suspicious transaction such as money laundering when depositing or withdrawing money from an account, we will promptly report it to the Financial Services Agency through the bank where the account is opened.
Payment Confirmation    Payment will be confirmed at the time of product order
About Sales Price   Shipping costs are not included in the selling price.
Sales quantity    1 or more products
About cancellation    If there is no payment for 14 days, the order will be cancelled.
Product delivery time  
Payment timing for deferred payment  
Payment Receipt Period    If no request for withdrawal of the product price is made after 90 days have elapsed from the completion of the transaction, we will promptly transfer the full amount of the price to the financial institution account designated by the seller. will be paid by bank transfer.
Product delivery method    
Returns and Defective Products    We do not accept returns unless the product is defective and approved by us. Please contact us within 5 days from the arrival of the product and return it with deferred payment.
About shipping accidents    If there is an accident such as damage during shipping, please contact us. We will send you a new product as soon as possible at our expense.
Return Policy    Refunds can be made if you contact us within 7 days of purchase.
Return Policy    Please request a refund by email or phone. We will transfer the purchase price to the designated account within 7 days.
Precautions regarding the product  


Article 4 (Intellectual Property Rights)
The copyright or other intellectual property rights of product photos and other content provided by this service (hereinafter referred to as "content") belong to legitimate right holders such as our company and content providers, and users Unauthorized duplication, reprinting, modification, or other secondary use of these materials is prohibited.
The image, material, layout, design, structure, system, etc. of this service and all of the images, materials, layout, design, structure, system, etc. on the website and portrait rights and copyrights related to the services provided by this service are our company, or rights that are duly licensed to us. belongs to the person You may not use, reproduce, reprint, modify, translate, transfer, or lend them for any commercial or non-commercial purpose without permission. It is an infringement of rights and portrait rights. If a problem arises between the right holder or a third party in violation of the provisions of this article, the customer shall resolve the problem at their own responsibility and expense, and shall not cause any inconvenience or damage to the Company. increase.

Article 5 (Prohibitions)
Users shall not engage in the following acts when using this service.

Acts that violate laws or public order and morals
Acts related to criminal activity
Acts that infringe copyrights, trademark rights, or other intellectual property rights included in the Service
Acts of destroying or interfering with the functions of our server or network
Acts of commercially using information obtained from this service
Acts that may interfere with the operation of the Company's services
Acts of unauthorized access or attempts to do so
Acts of collecting or accumulating personal information, etc. related to other users
Acts of impersonating another user
Acts of directly or indirectly providing benefits to antisocial forces in relation to our services
Other acts that the Company deems inappropriate

Article 6 (Suspension of Provision of the Service, etc.)
If the Company determines that any of the following reasons exist, the Company may suspend or suspend the provision of all or part of the Service without prior notice to the User.
When performing maintenance inspections or updating the computer system related to this service
When it becomes difficult to provide this service due to force majeure such as an earthquake, lightning strike, fire, power failure, or natural disaster.
When a computer or communication line, etc. stops due to an accident
In addition, when the Company determines that it is difficult to provide this service
The Company shall not be liable for any disadvantage or damage suffered by the user or a third party due to suspension or interruption of the provision of this service, regardless of the reason.

Article 7 (Use restrictions and cancellation of registration)
The Company may, without prior notice, restrict the use of all or part of the Service by the User or cancel the registration as the User in any of the following cases: increase.
In case of violation of any provision of these Terms
If it turns out that there is a false fact in the registered items
If the credit card reported by the user as a payment method is suspended
When there is a default of payment obligations such as charges
If there is no response for a certain period of time in response to communication from the Company
When this service is not used for a certain period of time from the last use
In addition, when the Company determines that the use of this service is not appropriate
The Company shall not be liable for any damage caused to the User due to the actions taken by the Company under this section.

Article 8 (Withdrawal)
Users shall be able to withdraw from this service by following the prescribed withdrawal procedures.

Article 9 (Warranty Disclaimer and Disclaimer)
The Company shall not be liable for any de facto or legal defects (safety, reliability, accuracy, completeness, effectiveness, suitability for a particular purpose, security defects, errors or bugs, infringement of rights, etc.) in this service. including.) is not guaranteed.
The Company does not treat the copyrights of images and data sent by users as completely flawless.
We are not responsible for any damages caused to users by this service. However, if the contract between the Company and the user regarding this service (including this agreement) is a consumer contract stipulated in the Consumer Contract Act, this exemption provision will not apply. In addition, the Company shall not be liable for damages arising from special circumstances among damages incurred by the User due to default or tort due to the Company's negligence (excluding gross negligence). We are not responsible for any damages (including cases where you have obtained it).
We are not responsible for any transactions, communications, disputes, etc. that occur between users and other users or third parties regarding this service.

Article 10 (Changes to Service Contents, etc.)
The Company shall be able to change the content of the Service or discontinue the provision of the Service without notifying the User, and shall not be liable for any damages incurred by the User as a result.

Article 11 (Changes to Terms of Use)
If we deem it necessary, we may change this agreement at any time without notifying the user. In addition, if you start using this service after changing this agreement, the user will be deemed to have agreed to the changed agreement.

Article 12 (Handling of Personal Information)
The Company shall appropriately handle personal information acquired through the use of this service.

Article 13 (Notice or Contact)
Notification or communication between the User and the Company shall be made by the method specified by the Company. Unless the user submits a change notification in accordance with the method specified separately by the Company, the Company will consider the currently registered contact information to be valid and notify or contact the contact information. is considered to have reached

Article 14 (Prohibition of Transfer of Rights and Obligations)
Users may not transfer or pledge their status under the terms of use or their rights or obligations under these Terms to a third party without the prior written consent of the Company.

Article 15 (Governing Law/Jurisdiction)
The law of Japan shall be the governing law for the interpretation of these Terms. In addition, regarding this service, the application of the United Nations Convention on Contracts for the International Sale of Goods shall be excluded.
In the event of a dispute regarding this service, the court having jurisdiction over the location of our head office shall be the exclusive jurisdiction court.